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Learn more about Solver, The CyberTools Link Resolver for PubMed, UpToDate®, Ovid, EBSCO (CINAHL, EDS, MEDLINE, eBooks), Elsevier (ClinicalKey, ScienceDirect) and more. Too busy to keep your e-resources current in your CyberTools single-portal catalog? Promote your valuable resources by employing our experts keep your online catalog and A to Z lists current. Learn more.

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    Contents
  1. What's New
  2. Getting Started
  3. Tutorials & Recorded Webinars
  4. Reference
  5. Cataloging
  6. Electronic Resources Management/ERM
  7. A to Z Lists
  8. Circulation
  9. Serials Management
  10. Searching & Reporting
  11. Properties
  12. Browser & Connectivity
  13. Link Resolver
  14. Exporting and Migration
    A. What's New
  1. MARC Export • guide (pdf) tutorial (pdf) 2022.08.03
  2. Patron Export • tutorial (pdf) 2022.08.03
  3. Solver: Resolve articles to the URL in the catalog rather than the DOI • guide (pdf) 2022.05.19
  4. Ovid Import Enhancement • guide (pdf) 2022.03.02
  5. Brief Bibliographic Editor Function [Links] Enhancements • guide (pdf) 2022.03.01
  6. Free Java Temurin for Windows • guide (pdf) 2022.01.24
  7. Log4j mitigation • post (pdf) 2021.12.14
  8. Solver can now work with ILLiad • guide (pdf) 2021.10.11
  9. Solver can now work with a Secondary Link Resolver • guide (pdf) 2021.10.11
  10. Solver Setup Form • MS Word document 2021.09.16
  11. NLM's new Z39.50 server • guide (pdf) 2021.07.16

    View additional recent postings.
    B. Getting Started Back to Top
  1. A plan for training and support for new users (pdf)
  2. Browsers, Java, and the Catalog Functions (a.k.a. Staff Functions) • guide (pdf) (2017.5.18)
  3. Download the setup questionnaire for new CyberTools users
  4. Download the easy, optional new E-Resource Update Service set-up form
  5. Converting to CyberTools? How to complete the MARCIVE bibliographic database output specifications form
  6. Using pre-existing MARCIVE bibs to setup your catalog
  7. Ongoing cataloging after initial setup, with MARCIVE records
  8. InMagic data conversions
  9. Import patron demographic • instructions (pdf) example file (right click to download) (2016.7.12)
  10. Setup your new catalog
  11. Setup new staff users
  12. Bar code questions & answers
  13. CyberTools glossary of terms
  14. Training 1 - Catalog new books, add items, print labels, shelf list, add staff: • overview (html) • slides (pdf) • MP4 recording (57 minutes) (2013.1.29)
  15. Training 2 - Print Serials Management • overview (html) • slides (pdf) • MP4 recording (52 minutes) (2013.2.13)
  16. Training 2 - Print Serials Management: Copy Edit and Issue Check In example • overview (html) • MPF4 recording (10 minutes) (2013.2.15)
  17. Training 3 - Circulation • overview (html) • slides (pdf) • MP4 recording (50 minutes) (2013.2.26)
  18. Serials management - getting started • overview (html) • guide (pdf)
  19. Import DOCLINE SERHOLD holdings report (2009.2.14)
  20. E-mail Configurations and Testing • guide (pdf) (2019.2.17)
  21. Spine and pocket approved label list (2013.12.5)
  22. My Contact Information & Preferences (menu item); staff accounts; logins (2014.10.27)
  23. Solver Setup Form • MS Word document 2021.09.16
    C. Tutorials & Recorded Webinars Back to Top
  1. Product Overviews:
    Part 1: Online Catalogs Examples • MP4 recording (9 minutes)
    Part 2: Creating + Updating Print Book Records • MP4 recording (15 minutes)
    Part 3: Adding Online Journals + Designing A to Z Lists • MP4 recording (10 minutes)
    Part 4: Adding Online Books + Designing A to Z Lists • MP4 recording (6 minutes)
    Bonus: Adding One Online Book • MP4 recording (4 minutes)
  2. Training 1 - Catalog new books, add items, print labels, shelf list, add staff: • overview (html) • slides (pdf) • MP4 recording (57 minutes) (2013.1.29)
  3. Training 2 - Print Serials Management: • overview (html) • slides (pdf) • MP4 recording (52 minutes) (2013.2.13)
  4. Training 2 - Print Serials Management: Copy Edit and Issue Check In example • overview (html) • MP4 recording (10 minutes) (2013.2.15)
  5. Training 2 - Print Serials Management: Running Issue example • overview (html) • MP4 recording (10 minutes) (2013.2.15)
  6. Training 3 - Circulation • overview (html) • slides (pdf) • MP4 recording (50 minutes) (2013.2.26)
  7. Training 4 - Add images and in house publications to your catalog and A to Z lists • MP4 recording (10 minutes) (2014.7.24)
  8. Next-Gen ERM - Add an online collection in minutes • MP4 recording (45 minutes) (2018.8.28)
  9. A to Z lists: • slides (pdf) • MP4 recording (70 minutes)
  10. Serials routing: • slides (pdf) • MP4 recording (10 minutes) (2013.2.11)
  11. OPAC: add a hyperlink (an A to Z group in this example) • overview (html) • MP4 recording (5 minutes) (2013.2.1)
  12. Collection development: • slides (pdf) • MP4 recording (42 minutes)
  13. CyberTools Link Resolver for PubMed LinkOut Outside Tool • MP4 recording (10 minutes) (2019.11.7) slides (pdf) (2021.8.11)
  14. Free Private Webinar Policy • guide (pdf) (2020.01.14)
    D. Reference Back to Top
  1. CyberTools glossary of terms
  2. Workstation, browser, Java, connections, proxy servers, and firewall information
  3. Cataloging • guide (pdf)
  4. Circulation • guide (html) • guide (pdf)
  5. Properties • guide (html) • guide (pdf)
  6. Reports • guide (html) • guide (pdf)
  7. Search catalog • guide (html) • guide (pdf)
  8. Serials management - getting started • guide (html) • guide (pdf)
  9. Serials management • guide (html) • guide (pdf)
  10. Electronic resources management/ERM: • guide (pdf) MP4 recording (45 minutes) 2018.8.28
  11. A to Z lists: • slides (pdf) • MP4 recording (70 minutes)
  12. Patron Management: • guide (pdf) (2016.7.12)
  13. CyberTools Link Resolver for PubMed LinkOut Outside Tool • guide (pdf) (2020.03.13)
  14. MARC 21 format for bibliographic data at LC/Library of Congress
  15. MARC standards
    E. Cataloging Back to Top
  1. Cataloging new books, add items, print labels, shelf list: • overview (html) • guide (pdf) • slides (pdf) • MP4 recording (57 minutes) (2013.1.29)
  2. Brief Bibliographic Editor Function [Links] Enhancements • guide (pdf) 2022.03.01
  3. Directly add a MARC bib to your catalog via Interactive Z39.50 MARC Bib Import
  4. Download/upload a MARC bib found at another catalog to your catalog
  5. Using OCLC with CyberTools
  6. A to Z lists: • slides (pdf) • MP4 recording (70 minutes)
  7. Analytic linkage • guide (pdf) • slides: using with monographs (pdf) • slides: using with serials (pdf)
  8. Batch Control's Linked Titles Report • guide (pdf) 2020.10.09
  9. Batch Control's Merged Data Report • guide (pdf) (2019.2.25)
  10. ERM updating - Remove online collection: • guide (pdf) • MP4 recording (10 minutes) • MP4 recording for union catalogs (5 minutes) (2014.8.19)
  11. Remove online collection via an aggregator's MARC file of deleted records: • guide (pdf) MP4 recording (9 minutes) (2015.1.25)
  12. Function [Refresh MARC Bibs via Z39.50] updates Skinny Bibs • guide (pdf) (2016.2.18) MP4 recording (5 minutes) (2016.2.23)
  13. Find, report, and remove duplicate URLs within individual bibs (2013.3.4)
  14. Unresolved Batches (pdf) (2014.9.28)
  15. Title fix number of nonfiling characters (2012.9.21)
  16. Remove Old URLs (2012.4.29)
  17. OPAC images; restricting URLs in a union catalog (2012.4.9)
  18. Add images and in house publications to your catalog and A to Z lists • MP4 recording (10 minutes) (2014.7.24)
  19. Batch control global tag and subfield editor (2011.3.6)
  20. Search catalog, MARC Boolean (2010.11.7)
  21. MARC Export • guide (pdf) tutorial (pdf) 2022.08.03
  22. Integrating CyberTools with EBSCO Discovery Service EDS (pdf) (2016.8.14)
  23. MARC Variable Field Editor can use MS Notepad (2015.9.16)
  24. Z39.50 Import Properties & Take 1st Return (2015.9.16)
  25. Remove bibs enumerated in a file (2008.11.13)
  26. MARC importing: duplicate bib reporting enhancement (2008.3.15)
  27. MARC bib tag 001, control number, processing (2007.4.26)
  28. Call number processing changes (2007.3.26)
  29. Serials: title change, ceased publication, or cancelled subscription (2007.3.15)
  30. Function [Move Items from one bib to another] (2007.02.06)
  31. Enhanced import duplicates: merge holdings (2007.02.06)
  32. Function [Edit Existing Bibs] (2007.01.29)
  33. Function [Remove Bibs from the Catalog] (2007.01.29)
  34. ISBN-13 processing (2007.1.18)
  35. Serial call numbers (2006.8.31)
  36. Refresh MARC bibs via Z39.50 (2006.05.12)
  37. Enhanced MARC batch control and editing (2006.05.11)
  38. Batch control and brief bib editor (2006.05.08)
  39. Z39.50 server SHDWNLM, the shadow NLM at CyberTools (2013.6.4)
  40. Automatically clean up bibs imported via Z39.50 • guide (pdf) (2019.3.28)
  41. Ongoing cataloging, after initial setup, via MARCIVE
  42. Union catalog conventions (2008.8.22)
  43. Spine and pocket approved label list (2013.12.5)
  44. MARC bib tag 979 - records users and methods of adding/editing a MARC bib
  45. MeSH 1999 questions & answers (1999.09)
  46. The MARCout conversion utility (1999.09)
  47. MARC standards

    Cataloging FAQs
  48. Can I import more than one MARC bibliographic record into my catalog at once?
  49. Can I copy many individual MARC bibliographic records into one file, and import these?
  50. How can I edit an existing bibliographic record?
  51. How can I add more items (holdings) once batch control is done?
  52. How can I delete a bibliographic record?
  53. What does this message mean: "Unable to retrieve data from the selected Z39.50 server. Try another server."?
  54. I can't find ISBNs or ISSNs at a Z39.50 server: how do I get to another Z39.50 server?
  55. How do I catalog a title not found using [Interactive Z39.50 MARC Bib Import] or missing an ISBN/ISSN? (2014.7.17)
  56. How do I get rid of an item?
  57. What tags and subfields are commonly used as the basics for original cataloging?
  58. How do I link a bib to a full-text resource?
  59. How do I handle duplicate bibs in the same download? (2010.2.23)
  60. What do I do when my import of a MARC bib results in a bib already in the catalog? (2013.8.15)
  61. Weeding old unused works (2014.12.18)
  62. Block in OPAC • guide (pdf) (2016.7.25)
  63. Monographic Series Management • guide (pdf) (2018.5.6)
  64. Adding a Cutter Number • guide (pdf) (2018.7.16)
  65. Deprecation of URL feature RESOLVE mechanism • guide (pdf) (2020.03.15)
  66. Cataloging a Work with Accompanying Materials (e.g., Study Guide) • guide (pdf) 2020.08.26
  67. NLM's new Z39.50 server • guide (pdf) 2021.07.16
    F. Electronic Resources Management/ERM Back to Top
  1. Electronic resources management/ERM: • guide (pdf) 2018.7.29 MP4 recording (45 minutes) 2018.8.28
  2. E-Resource Update Service Sample Form • form (MS Word Docx) 2021.10.05
  3. ERM updating - Remove online collection: • guide (pdf) • MP4 recording (10 minutes) • MP4 recording for union catalogs (5 minutes) (2014.8.19)
  4. Remove online collection via an aggregator's MARC file of deleted records: • guide (pdf) MP4 recording (9 minutes) (2015.1.25)
  5. Batch Control's Linked Titles Report • guide (pdf) 2020.10.09
  6. Solutions to Four Problems with ClinicalKey 2019 Journal Data • guide (pdf) 2019.5.17
  7. E-Resource list: plan which content to add to your catalog The list of resources you can easily add to your all-inclusive search/A-Z lists in CyberTools. Have a subscription not on this list? Ask us to add it.
  8. Academic Pediatric Association (APA) E=Book download via OCLC Collection Manager & import • slides (pdf) (2020.06.25)
  9. EBSCO E-Book Import • slides (pdf) (2020.07.02)
  10. EBSCO Journals remove pre-existing collection before import • silent MP4 recording (4 minutes) 2018.11.27 guide (pdf) 2019.3.5
  11. EBSCO Journals Import • silent MP4 recording (6 minutes) 2018.11.27 guide (pdf) 2019.3.5
    (Note: first remove the pre-existing EBSCO journal collection before import). This session starts with metadata download from the EBSCO Admin portal.
  12. Elsevier ClinicalKey remove pre-existing collection before import • silent MP4 recording (3 minutes) 2018.11.13 guide (pdf) 2019.3.5
  13. Elsevier ClinicalKey Books and Journals Import • silent MP4 recording (9 minutes) 2018.11.19 guide (pdf) 2019.3.5
    (Note: first remove the pre-existing ClinicalKey resources before import). This session starts with metadata download from ClinicalKey.
  14. Elsevier ClinicalKey Books and Journals Updates • silent MP4 recording (6 minutes) 2018.10.11 guide (pdf) 2019.3.5
    This session starts with metadata download from ClinicalKey.
  15. Mary Ann Liebert Journals remove pre-existing collection before import • silent MP4 recording (5 minutes) 2018.11.13 guide (pdf) 2019.3.5
  16. Mary Ann Liebert Journals Import • silent MP4 recording (4 minutes) 2018.11.13 guide (pdf) 2019.3.5
    (Note: first remove pre-existing collection then import newest collection). This session starts with metadata download from Liebert.
  17. Mary Ann Liebert Journals remove pre-existing collection, download current collection, then import • silent MP4 recording (7 minutes) 2018.10.31 guide (pdf) 2019.3.5
  18. McGraw-Hill Access Medicine remove the old collection then download the newest metadata (but no import in this session) • silent MP4 recording (4 minutes) 2018.10.16 guide (pdf) 2019.3.5
  19. McGraw-Hill Access Medicine Import • silent MP4 recording (4 minutes) 2018.10.18 guide (pdf) 2019.3.5
    (Note: first remove pre-existing collection then import newest collection). This session starts with metadata download from McGraw-Hill.
  20. McGraw-Hill Case Files Import • silent MP4 recording (3 minutes) 2018.10.18 guide (pdf) 2019.3.5
    (Note: first remove pre-existing collection then import newest collection). This session starts with metadata download from McGraw-Hill.
  21. OCLC Collection Manager to download a specific provider's KBART with URLs • slides (pdf) 2022.05.17
  22. OCLC Collection Manager to download a specific provider's MARC with URLs • slides (pdf) (2020.06.25)
  23. PubMed Central Journals remove pre-existing collection, download current metadata, then import • silent MP4 recording (6 minutes) 2018.10.17 guide (pdf) 2019.3.5
  24. Rittenhouse R2 remove pre-existing collection then import newest collection • MP4 recording (14 minutes) 2018.9.13 guide (pdf) 2019.3.5
  25. Teton Data Systems (TDS) STAT!Ref download via OCLC Collection Manager & import • slides (pdf) 2022.05.17
  26. Wolters Kluwer Ovid remove pre-existing collection before import • silent MP4 recording (3 minutes) 2018.10.11 guide (pdf) 2019.3.5
  27. Wolters Kluwer Ovid Books and Journals Import • silent MP4 recording (5 minutes) 2018.10.11 guide (pdf) 2019.3.5
    (Note: first remove the pre-existing Ovid resource collection before import). li>Ovid Import Enhancement • guide (pdf) 2022.03.02
  28. Online Collections Reports • guide (pdf) (2020.03.07)
    • Collections samples
    • List collection
    • Unique sites
    • List bibs with more than one URL and/or with print
  29. Deprecated ERM documentation • archives (html)
    G. A to Z Lists Back to Top
  1. About A to Z • slides (pdf) • MP4 recording (70 minutes)
  2. New A to Z (2013.6.3)
  3. A to Z subjects now allow multiple selections (2012.6.17)
  4. A to Z new features: lists by biography or fiction, and function [Review] (2012.11.1)
  5. OPAC: add a hyperlink (an A to Z group in this example) • overview (html) • MP4 recording (5 minutes) (2013.2.1)
  6. Add images and in house publications to your catalog and A to Z lists • MP4 recording (10 minutes) (2014.7.24)
  7. Create Subject A-Z Lists • MP4 recording (8 minutes) (2016.2.23)
    H. Circulation Back to Top
  1. Fundamentals (=Training 3 - circulation) • overview (html) slides (pdf) • MP4 recording (50 minutes) (2013.2.26)
  2. Circulation • guide (html) • guide (pdf)
  3. Notices mini-manual
  4. Patron advance due reminder (2012.9.28)
  5. Test notice (2011.3.19)
  6. Catalog and user time zone properties
  7. Patron Management: • guide (pdf) (2016.7.12)
  8. Item location, class & status global editor (2008.4.1) • MP4 recording (7 minutes) (2016.11.9)
  9. Globally Moving Items from One Circulation Location or Catalog to Another • guide (pdf) (2016.11.16)
  10. Circulation trace (2008.5.2)
  11. Union catalog conventions (2008.8.22)
  12. Patron Self Loan • guide (pdf) (2020.11.14)
  13. Social security number changes (2007.02.25)
  14. Spine and pocket approved label list (2013.12.5)
  15. Add a Bar Code on-the-fly via function [Loan Item] guide (pdf) (2016.4.20)
  16. Item Alert • guide (pdf) (2016.8.27)
  17. Default Hold Until Days • guide (pdf) (2016.8.31)
  18. Hold Queue Balancing • guide (pdf) (2016.9.25)
  19. Real-time Hold Available E-mails, Nightly Notice Report, and Notice Carbon Copy • guide (pdf) (2016.10.5)
  20. Printing and E-mailing Loan Receipt Enhancements • guide (pdf) (2016.10.20)

    Circulation FAQs
  21. Stop Notices Automatically Running at Night • guide (pdf) (2020.03.24)
  22. How can I loan an item that is not in my catalog, for example, for ILL?
  23. How do I set up a simple ILL?
  24. How do I add a new location to my catalog?
  25. How do I track inhouse journal usage when I don't circulate?
  26. Patron Export • tutorial (pdf) 2022.08.03
    I. Serials Management Back to Top
  1. Fundamentals (= Training 2 - Print Serials Management): • overview (html) • slides (pdf) • MP4 recording (52 minutes) (2013.2.13)
  2. Training 2 - Print Serials Management: Copy Edit and Issue Check In example • overview (html) • MP4 recording (10 minutes) (2013.2.15)
  3. Training 2 - Print Serials Management: Running Issue example • overview (html) • MP4 recording (10 minutes) (2013.2.15)
  4. Serials management - getting started • guide (html) • guide (pdf)
  5. Serials management • guide (html) • guide (pdf)
  6. Routing • slides (pdf) • MP4 recording (10 minutes) (2013.2.11)
  7. Copy Static Extent • guide (pdf) (2020.03.27)
  8. Function [Remove Display Dates and/or Free Text Holdings String] • guide (pdf) (2020.03.27)
  9. Delete claims enhancements (2009.4.18)
  10. Import DOCLINE SERHOLD holdings report (2009.2.14)
  11. CCC Rightsphere export (2008.12.6)
  12. Multiple copy check in (2008.4.17)
  13. Routing enhancements (2008.4.16)
  14. Copy subtitles (2008.3.12)
  15. Claims displays enhanced (2008.3.11)
  16. Copy volume global editor (2008.3.10)
  17. Title, copy & patron routing report (2008.3.8)
  18. Properties for serials management: bound volume defaults (2007.5.3)
  19. Title change, ceased publication, or cancelled subscription (2007.3.15)
  20. Serial call numbers (2006.8.31)
  21. Professional Software Print Serials Management import
  22. Integrating CyberTools serials with another ILS

    Serials Management FAQs
  23. How do I do original cataloging when there's no bib in OCLC, SERHOLD or some other resource?
  24. How do I edit a journal title?
  25. How do I fix a book cataloged as a serial?
  26. How do I fix a serial cataloged as a book?
  27. How do I correct check in errors?
  28. How do I manage a title change, ceased publication, or cancelled subscription? (updated 2007.3.15)
  29. How do I manage running issues, for example, 4-digit issue numbers in Lancet, BMJ, or Nature? • overview (html) • MP4 recording (10 minutes) (2013.2.15)
  30. How can I use CyberTools internal circulation to track journal usage?
  31. How do I manage unusual journal frequencies such as with Cancer and Cancer Cytopathology?
  32. How do I print TOC/table of contents journal routing labels?
  33. Stop Notices Automatically Running at Night • guide (pdf) (2020.03.24)
    J. Searching and Reporting Back to Top
  1. New OPAC release notes • guide (pdf) (2019.5.1) MP4 recording (46 minutes) (2019.5.2)
  2. CyberTools and WCAG/ Web Content Accessibility Guidelines
    WAVE Web Accessibility Evaluation Tool Results • guide (pdf) 2021.1.21
  3. OPAC tutorial
  4. Search catalog • guide (html) • guide (pdf)
  5. Reports • guide (html) • guide (pdf)
  6. OPAC URL click report (2013.2.2)
  7. OPAC enhancement: tool tip for details location value (2012.6.15)
  8. OPAC browser back button update (2013.11.2)
  9. Item sorting in Staff Functions and OPAC Details (2012.6.15)
  10. Use persistent links to works in your catalog for patron requests (2014.3.31)
  11. Current fines, fees, and loans report (2009.12.21)
  12. Circulation trace (2008.5.2)
  13. Collection development: the collections and circulation report (2012.4.30)
  14. Collection development: the location inventory report (2009.4.22)
  15. Overdue report now includes phone numbers (2011.12.8)
  16. OPAC export to bibliography management applications now includes article data (2012.10.8)
  17. OpenURL overview and examples
  18. OpenURL technical specifications
  19. Utilization reports
  20. Send contents of a window to your browser - for review, printing, and sending to the CyberTools Support Group
  21. Union catalog results: single catalog search displays union title
  22. ODBC data relationships
  23. Download Cache ODBC driver for Microsoft Windows
  24. Example 1: OPAC Instructions for Patrons Courtesy of Marilyn L. Daniels, MLS, Director, Library Services, Excela Health.
  25. Example 2: OPAC Instructions for Patrons Courtesy of Cara Marcus, Director of Library Services, Brigham and Women's Faulkner Hospital.
  26. Example 3: How to Distinguish Print vs. Electronic Journals Courtesy of Marilyn L. Daniels, MLS, Director, Library Services, Excela Health.
  27. Create embedded search catalog and A to Z for any website: • overview, examples (html) • guide (pdf) (2013.11.13)
  28. Enhanced duplicate bibs reporting & simple de-duplication (pdf) (2014.12.10)
  29. Weeding old unused works (2014.12.18)
  30. Debug URLs • guide (pdf) (2016.9.25)
  31. Open External Link in New Window • guide (pdf) (2016.9.25)
  32. Item Field Circulation Totals now in report Location Inventory • guide (pdf) (2017.2.24)
  33. New Report: Add, Edit, and Remove Item Counts• guide (pdf) (2019.2.15)
  34. Changes to Key Word Search Results Sort • guide (pdf) (2019.3.20)
  35. Link Resolver Requested Articles Report • guide (pdf) (2020.03.10)
  36. Link Resolver Processed Articles Report • guide (pdf) (2020.03.10)
  37. Online Collections Reports • guide (pdf) (2020.03.07)
    • Collections samples
    • List collection
    • Unique sites
    • List bibs with more than one URL and/or with print


    Searching and Reporting FAQs
  38. How do I list all holdings?
  39. How do I list new books in a particular year?
  40. How do I report all titles with the same call number, title, or subject?
  41. What are the limits on the number of rows for search catalog search results? (2011.3.6)
    K. Properties Back to Top
  1. Properties • guide (html) • guide (pdf)
  2. How to setup new staff users
  3. Patron advance due reminder (2012.9.28)
  4. Bar code questions & answers
  5. Catalog and user time zone properties
  6. Password management enhancements (2011.5.26)
  7. Inactive patrons: report or remove (2011.12.11)
  8. Add federal holidays to your collection's calendar (2011.12.10)
  9. OPAC Manager enhancements: recent arrivals and A to Z controls (2014.1.30)
  10. OPAC: add a hyperlink (an A to Z group in this example) • overview (html) • MP4 recording (5 minutes) (2013.2.1)
  11. How do I add a new location to my catalog?
  12. Using a URL rewriter, a.k.a. how to use EZproxy, LibLynx, or OpenAthens with CyberTools (2013.7.15)
  13. How to make EBSCO work correctly with OpenAthens or LibLynx • guide (pdf) 2020.10.30
  14. My Contact Information & Preferences (menu item); staff accounts; logins (2014.10.27)
  15. Timeout update and options for Staff Functions (2014.10.27)
  16. Add a Bar Code on-the-fly via function [Loan Item] guide (pdf) (2016.4.20)
  17. Patron Management: • guide (pdf) (2016.7.12)
  18. Staff user change catalog • guide (pdf) (2016.8.5)
  19. Open External Link in New Window • guide (pdf) (2016.9.25)
  20. Real-time Hold Available E-mails, Nightly Notice Report, and Notice Carbon Copy • guide (pdf) (2016.10.5)
  21. How to Update Organization Name, Logo/Branding, and Emails • guide (pdf) (2018.1.17)
  22. E-mail Configurations and Testing • guide (pdf) (2019.2.17)
    L. Browser and Connectivity Back to Top
  1. Browsers, Java, and the Catalog Functions (a.k.a. Staff Functions) • guide (pdf) (2017.5.18)
  2. Free Java Temurin for Windows • guide (pdf) 2022.01.24
  3. Problems with installing Java Version 8 Update 171 May 2018 • guide (pdf) (2018.5.23)
  4. VA Libraries and the Java Application Blocked Pop-up • guide (pdf) (2017.12.13)
  5. Printer problems FAQ (2013.2.2)
  6. Increase in the number of rows for pop-up displays (2012.9.11)
  7. Optimizing your connection to CyberTools staff and circulation functions (2012.3.19)
  8. Secure sessions, encryption, HIPAA & FIPS 140-2 (2011.4.14)
  9. Add data to scrolling lists (examples: add names to routing lists; add subfields, etc.)
  10. Send contents of a window to your browser - for review, printing, and sending to the CyberTools Support Group
  11. How do I resolve a slow CyberTools session? (2008.4.11)
  12. Install CyberJ Desktop Client for all Java versions • instructions (pdf)demonstration MP4 recording (10 minutes) (2014.10.24)
  13. Install CyberJ Desktop Client for Java 7, 8, or 9 • right-click then save as (2014.10.8)
  14. Installing multiple versions of Java (also a Kronos workaround) (2006.05.02)
  15. Can't run a Webex recording? • download the Webex player • view the Webex player guide
  16. Starting Webex when you didn't run the Webex Meeting Manager for Windows in advance (2015.3.4)
  17. Deprecated Java documentation
  18. Getting started with CyberTools and Java (2014.10.14) includes how to stop most browser pop-up messages"
  19. Workstation, browser, Java, connections, proxy servers, and firewall information
  20. Report Java status and version (2013.11.6)
  21. Help! I can't run CyberTools Staff Functions (2014.10.27)
  22. How do I use Java with the Google Chrome browser?
    M. Solver, the CyberTools Link Resolver Back to Top
  1. Overview to Solver • guide (pdf) (2020.03.13) checklist (pdf) (2020.03.13) MP4 recording (10 minutes) (2019.11.7) slides (pdf) (2021.8.5)
  2. Solver Setup Form • MS Word document 2021.09.16
  3. Request Page Fields Management • guide (pdf) (2019.12.19)
  4. Requested Articles Report • guide (pdf) (2020.03.10)
  5. Processed Articles Report • guide (pdf) (2020.03.10)
  6. E-Resource Update Service Sample Form • form (MS Word Docx) 2021.10.05
  7. Use CyberTools Solver for EBSCO outbound article linking • guide (pdf) 2021.2.10
  8. Use CyberTools Solver for Ovid/LWW outbound article linking • guide (pdf) 2021.5.11
  9. Use CyberTools Solver for Elsevier + ClinicalKey + ScienceDirect outbound article linking • guide (pdf) 2021.5.11
  10. Solver can now work with ILLiad • guide (pdf) 2021.10.11
  11. Solver can now work with a Secondary Link Resolver • guide (pdf) 2021.10.11
  12. Resolve articles to the URL in the catalog rather than the DOI • guide (pdf) 2022.05.19
    N. Exporting and Migration Back to Top
  1. MARC Export • guide (pdf) tutorial (pdf) 2022.08.03
  2. Patron Export • tutorial (pdf) 2022.08.03

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