Integrated Library System

Company Profile

CyberTools, Inc.
75 Arlington Street, Suite 500
Boston, MA 02116
T 800-894-9206
F 888-899-0346

CyberTools develops innovative technology solutions that help information and collection managers and their users manage information and materials in a single portal of all their digital and print resources.

Independently owned since 1986, and with foundations in The Center for Cost-Effective Care in Boston, CyberTools brought its technology expertise to the library marketplace in 1998. CyberTools is a high-end, low cost Library Services Platform geared for Special and Academic collections. An integrated A to Z List capability, digital resource management, and new options that enhance its single portal paradigm including link resolver and online resource update services complete its comprehensive product and services suite. Combining unique and powerful research tools with elegant product design to enhance efficiency for time-challenged professionals, CyberTools a superb fit for all special and academic collections.

CyberTools values quality, responsive product and long-term client relationships. Ongoing, active development occurs in close partnership with those we serve. CyberTools enjoys a reputation for high integrity products and services as its depth of product expands. Today CyberTools serves thousands of special and academic information professionals and hundreds of organizations. Clients include academic medical schools; allied health academic, research, and healthcare collections; US and state governments; professional associations; large multi-catalog, multi-membered consortia; and a wide range of specialty collections. An increasing proportion of collections we serve have little or no physical print content are online-only.

CyberTools users convene during regular free webinars concerning a range of product topics, and in conjunction with major library conferences. Virtual meetings enable hundreds of users to participate in CyberTools planning and decision making. Free open-forum Q&A webinars enhance structured distance learning programs. The Users Group pin shown is designed by Margaret Vugrin, MSLS, AHIP, Texas Tech University Health Sciences Center.

Mark Roux, President, has managed the development of clinical and financial applications, and software tools and systems since 1979. Prior to founding CyberTools, Mr. Roux was at the Center for Cost-Effective Care at Brigham & Women's Hospital, a Harvard University Medical School affiliate, and was a consultant to Boston area teaching hospitals and Fortune 500 corporations. He served as a member of the ANSI board governing M Technology, and is a regular conference panelist and speaker. Mr. Roux is a tireless supporter of libraries and an articulate proponent of client-driven collections systems design.

Kristin Sen, M.L.S., Coordinator of Client Support and Development, has managed libraries for 20 years. She joined the CyberTools team after serving as manager of the largest multiple hospital library system (and CyberTools client) in her state, after holding a position at an academic library. She is co-author of the article, “Conducting a user-centered information needs assessment: the Via Christi Libraries Experience” published in the Journal of the Medical Library Association, April 2007. She has extensive experience with the evaluation, budgeting, and promotion of electronic resources and databases, and with successful grant writing. She is a regular presenter at regional library conferences, is active in her regional MLA chapter, and serves on the boards of both her local public library and regional library consortium. Ms. Sen has a B.A. in English Literature from Kansas State University and earned her M.L.S. from Emporia State University.

Lori Roux, Vice President of Operations/Administrator, has an extensive consulting background that includes capital project assessment, financing, health care market research for industry, and RFP authoring. Early in her career Ms. Roux was an award-winning fiscal manager for a multinational health care organization with a 75-person staff. She has served as a board member of her regional American Cancer Society, as well as for community not-for-profit organizations. She has an Economics degree from Northwestern University and an MBA from Boston University.

Sanford Stein, M.S., Consulting Software Developer, has been working in information technology for 25+ years. He was the primary support staff for CyberTools at the Rush University Medical School Library for 14 years, managing system and software development. Mr. Stein has served as an assistant professor in Rush’s Health Systems Management graduate program where he taught Information Systems and Statistics. Mr. Stein has degrees from Northwestern University and the Illinois Institute of Technology.

CyberTools owns these associated service marks and registered trademarks: CyberTools for Libraries, CyberTools, CyberM, CyberBus, CyberWin!, CyberJ, CyTools, and CyberTools logos.